Stay Ahead of Compatibility Issues: the Orange Compatibility Matrix for VIM and Capture

If you’re managing SAP Vendor Invoice Management (VIM) and Capture solutions, ensuring compatibility between different software versions is critical. Open Text provides an invaluable resource—the “Orange Compatibility Matrix”—to simplify this.

What is the Orange Compatibility Matrix?

The Orange Compatibility Matrix is an essential document provided by Open Text that outlines which versions of OpenText Vendor Invoice Management for SAP Solutions (VIM) are compatible with various Open Text Capture solutions. It clearly displays supported configurations, ensuring you always pair compatible software versions to maintain system stability and optimize performance.

How to Obtain the Orange Compatibility Matrix:

  1. Navigate to support.opentext.com.
  2. Log in using your Open Text Support credentials.
  3. In the search bar, enter KB0795415.
  4. You’ll be directed to the article with a download link for the latest “Orange Compatibility Matrix for VIM and Capture for SAP Solutions”.
  5. Download and refer to the matrix when planning software updates or troubleshooting compatibility issues.

Why is the Orange Compatibility Matrix Useful?

  • System Stability: Ensures your system operates reliably by confirming compatibility between VIM and Capture solutions.
  • Support Assurance: OpenText Support verifies compatibility using this matrix. Unsupported combinations are not eligible for official support, potentially leaving your organization without assistance during critical issues.
  • Simplifies Upgrade Planning: Clearly see what combinations of VIM and Capture solutions are certified to work together.

Regularly checking the Orange Compatibility Matrix will keep your SAP VIM environments running smoothly.


Comments

Leave a Reply

Your email address will not be published. Required fields are marked *